Customer Experience & Loyalty Strategies
Disney-inspired customer experience, retention, and loyalty strategies that
turn ordinary service businesses into unforgettable brands.
Let's Disnify Your Business
You Can't Think Your Way to a Thriving Business on a Diet of News-Porn and Outrage
by: Vance MorrisPublished on: 14/04/2026Most business owners are unknowingly destroying their most powerful asset; their thinking, with outrage cycles and gossip. Discover what proven entrepreneurs consume instead and why protecting your mental diet directly determines your profits.
"Botox" Killing Your Financial Advisory Authority
by: Vance MorrisPublished on: 12/03/2026Stop bleeding clients to the "Sea of Sameness." Discover how Systematic Magic™ and the Disney approach to experience engineering can build a titanium cage around your best wealth management clients.
What Ridiculous Wine Descriptions Teach Us About Customer Experience and Retention
by: Vance MorrisPublished on: 13/01/2026What absurd wine descriptions teach us about customer experience and retention and why confusion, not price, drives customers away.
The New York Times Buries Disney Under a Bucket of Paint!
by: Vance MorrisPublished on: 17/12/2024The New York Times erased Walt Disney from history... with paint.
CATEGORIES
Vance Morris
The ONLY Disney Experience & Direct Response Marketer, who actually worked at The Disney Company
Recommended Reading
Systematic Magic: 7 Magic Keys To Disnify Your Business CLICK HERE
The Experience Economy by Pine (it's a bit dated, but the lessons and strategies are pure
goldpixie dustMaking the Magic: Customer Experience Boot Camp
The Most Unforgettable Event For Consultants & Coaches: CLICK HERE (a done-4-you boutique event at Walt Disney World)